At Mailygworld LLC, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return policy to make your shopping experience hassle-free. Please read the details below to understand our return process.

Return Eligibility

  • Items must be returned within 30 days from the date of delivery.
  • Products must be unused, undamaged, and in their original packaging with all accessories included.
  • Items that have been worn, washed, altered, or used in any way are not eligible for returns.
  • Proof of purchase, such as your order confirmation or receipt, is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

  • Items purchased on final sale or clearance.
  • Personalized or custom-made products.
  • Gift cards.
  • Items marked as “non-returnable” on the product page.

Return Process

  • Request a Return: Contact our customer service at service@mailygworld.com with your order number and reason for the return.
  • Return Authorization: If your return is approved, you will receive return instructions and a return address.
  • Shipping the Return: Pack your item securely and ship it to the designated return address. Customers are responsible for return shipping costs unless the item was received damaged or defective.
  • Inspection & Refund: Once your return is received and inspected, we will process your refund to the original payment method. Please allow 5-10 business days for the refund to be reflected in your account.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery. Provide clear photos of the item and packaging, and we will arrange a replacement or refund at no additional cost to you.

Exchanges

Currently, we do not offer direct exchanges. If you need a different size or item, please return your original purchase and place a new order.
If you have any questions regarding our returns policy, feel free to reach out to our support team at service@mailygworld.com.